help with scanner in FC3

linuxted · #1 27th May 2005, 02:50 PM

When I boot with my UMAX 4000U USB scanner I can't get the computer to detect it. Can someone please provide info for how (if it is even possible) I can get this to work?

I admit I'm ignorant on scanners interfacing with the Linux system and appreciate any help you can provide.

Thanks,
linuxted

Here is some info on my system:

$uname -r
2.6.11-1.27_FC3

$uname -p
x86_64
$cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 12
model name : AMD Athlon(tm) 64 Processor 3000+
stepping : 0
cpu MHz : 1799.520
cache size : 512 KB
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 pni syscall nx mmxext lm 3dnowext 3dnow
bogomips : 3568.43
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp

brahms · #2 27th May 2005, 04:03 PM

OK. First we have to find out if this is a SANE (scanner) problem or a USB problem.

Code:

/sbin/lsusb

Any sign of your scanner there? If not, it's a USB problem. Check by tailing the system messages log while you unplug and replug the scanner.

Code:

su -
(enter root password)
tail -f /var/log/messages &

There should be some sign of activity.
If you do see your scanner here, go back to the root CLI and type

Code:

sane-find-scanner

Does the script find your scanner as root? If so, try

Code:

scanimage -L

If this works, then try the previous two steps as a non-root user. If they don't work here then it's likely a permissions problem. Let us know how you go.

linuxted · #3 27th May 2005, 07:08 PM

Quote:

Originally Posted by brahms

OK. First we have to find out if this is a SANE (scanner) problem or a USB problem.

Code:

/sbin/lsusb

Any sign of your scanner there? If not, it's a USB problem. Check by tailing the system messages log while you unplug and replug the scanner.

Code:

su -
(enter root password)
tail -f /var/log/messages &

There should be some sign of activity.
If you do see your scanner here, go back to the root CLI and type

Code:

sane-find-scanner

Does the script find your scanner as root? If so, try

Code:

scanimage -L

If this works, then try the previous two steps as a non-root user. If they don't work here then it's likely a permissions problem. Let us know how you go.

$/sbin/lsusb
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 002: ID 1606:1030 Umax [hex]
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 003: ID 03f0:3a02 Hewlett-Packard
Bus 002 Device 002: ID 045e:0053 Microsoft Corp.
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

Thus it does see the scanner

[root]$sane-find-scanner

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".

found USB scanner (vendor=0x1606, product=0x1030) at libusb:003:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

So I'm not sure what is going on...

brahms · #4 28th May 2005, 10:31 AM

Quote:

Originally Posted by linuxted

found USB scanner (vendor=0x1606, product=0x1030) at libusb:003:002

OK - so sane-find-scanner found your scanner. So keep going...

Code:

scanimage -L

linuxted · #5 28th May 2005, 10:47 AM

Quote:

Originally Posted by brahms

OK - so sane-find-scanner found your scanner. So keep going...

Code:

scanimage -L

Ok, well with the scanner plugged and powered I get the following:

$scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

I double checked that the sane-find-scanner is still seeing it.

linuxted · #6 28th May 2005, 10:51 AM

Quote:

Originally Posted by linuxted

Ok, well with the scanner plugged and powered I get the following:

$scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

I double checked that the sane-find-scanner is still seeing it.

I went online to the sane site and found that this scanner (UMAX 4000U) is unsupported, so I filled out one of their forms to see if someone there can help as well. Is this a case of no driver? If so, am I out of luck???

M.Rommerts · #7 22nd June 2005, 08:56 PM

I have the same problem with my HP PSC 2410 (all-in-one) scanner. It´s connected to the USB-port.
The commando: ¨sane-find-scanner¨ detects a printer on my USB-port, but with: ¨scanimage -L¨ nothing is being recognized.

However, in FC3 it worked fine.