Just a wee message to say a massive thanks for your cleaned up and easy to use guide.
I am using webex now and the guys can see my desktop, take control and I can control theirs.
What is really good for me is that I have always been able to run webex from within my windows VM (Virtualbox and VMware). However when at client site where their VPN locks the VM down so I can't get to the net I am stuffed if I need support. Now that is not an issue as I can share the desctop and support can get to my VM.
Thank you very much for your post and if you are ever local to Northampton UK....I owe you a beer my friend.
All the best