I would like to set up a server running Request Tracker (by BestPractical). I don't know how to set it up though, to accept and send emails. Has anybody here, done this and could help me out? I don't even know where to start.
We have an Exchange 2000 server, and all mail to and from RT will have to be relayed through it, so I'm wondering if I have to set it as a smarthost in the Sendmail config?